Privacy Policy
Propile – Sydney, NSW
Last Updated: 16 February 2026
1. Introduction
Propile is committed to protecting your privacy and handling your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose and protect your personal information when you visit our website or engage our piling services in Sydney, NSW and surrounding areas.
2. What Information We Collect
We may collect the following types of personal information:
• Full name
• Phone number
• Email address
• Business name (if applicable)
• Site address or project location
• Project details and specifications
• Any other information you provide via contact forms, email or phone
We may also collect non-personal information such as:
• IP address
• Browser type
• Pages visited
• Website usage data via cookies and analytics tools
3. How We Collect Information
We collect personal information when you:
• Submit an enquiry through our website
• Request a quote
• Call or email us
• Engage us for services
• Interact with us on social media
• Subscribe to updates or marketing communications
We may also use cookies and analytics software to improve website functionality and user experience.
4. Why We Collect Your Information
We collect and use your information to:
• Provide services
• Prepare quotes and project proposals
• Respond to enquiries
• Communicate about your project
• Improve our website and services
• Send updates or marketing communications (you may opt out at any time)
• Comply with legal obligations
5. Disclosure of Personal Information
We may disclose your personal information to:
• Employees and contractors of Propile
• Engineers, surveyors, certifiers or subcontractors involved in your project
• IT service providers and website hosting providers
• Professional advisors (accountants, lawyers)
• Government or regulatory authorities where required by law
We do not sell or rent your personal information to third parties.
6. Data Security
We take reasonable steps to protect your personal information from misuse, interference, loss, unauthorised access, modification or disclosure.
These measures may include:
• Secure servers
• Password-protected systems
• Restricted staff access
• Secure email practices
However, no online transmission is 100% secure, and we cannot guarantee absolute security.
7. Access and Correction
You may request access to the personal information we hold about you and request corrections if it is inaccurate or outdated.
To request access or correction, please contact us using the details below:
8. Cookies and Website Analytics
Our website may use cookies and third-party analytics tools (such as Google Analytics) to:
• Analyse website traffic
• Improve user experience
• Monitor website performance
You can disable cookies in your browser settings, however some parts of the website may not function properly.
9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those websites.
10. Marketing Communications
If you receive marketing emails from us, you may unsubscribe at any time by clicking the unsubscribe link or contacting us directly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be published on our website with the revised date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
Propile
Sydney, NSW, Australia
Email: info@propile.com.au
Phone: 0402 486 642
ABN: 71 672 331 243